The 2018 New York Workers’ Compensation Fee Schedule (The New Fee schedule) governs the 2024 No-Fault billing and reimbursement regulations in New York. 

As of April 1, 2019 the  New Fee Schedule directives were implemented and therefore applicable to NY No-Fault billing. However, the increased reimbursement rates were not implemented until October 1, 2020. Thus, bills for dates of service October 1, 2020 and later are subject to the new fee schedule’s increased reimbursement rates and should be billed accordingly. Alternatively, bills pre-dating October 1, 2020 are still subject to the old fee schedule reimbursement rates.  

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The proposed amendments also include Nurse Practitioners, Physician Assistants, and Licensed Clinical Social Workers to the existing fee schedule.

It is important to bill the correct fee schedule amount as overbilling will lead to a denial of  No-Fault benefits. Additionally, overbilling could lead to the insurance carrier conducting an Examination Under Oath (EUO) of the medical provider who is billing incorrectly. An EUO can delay payment of bills for a considerable amount of time and can end in the permanent denial of claims. 

Below are some noteworthy changes that will affect No-Fault providers:

  1. Maximum reimbursement per day for all providers that are billing for physical modalities has been increased from 8.0 to 12.0 Relative Value Units (RVUs). This number is capped at 12.0 RVUs regardless of what the provider’s specialty is . For example, if a chiropractor bills 6.0 RVUs of physical modality for the same day that a physical therapist has billed 6.0 RVUs that would exhaust  the 12 RVU cap for that day. 
  1. Range of motion (ROM) testing and Physical Performance testing has been given a RVU of 0 and thus will not be reimbursed. It is instead considered to be inclusive of a comprehensive exam. 
  1. Radiology Ground Rule  number 3(F) states “that imaging studies taken within 7 days of the first imaging study and related to the injury or problem that necessitated the first imaging study, and which could have been reasonably performed at one time, shall be subject to a reduction.”  

The New York No-Fault Collections attorneys at the TonaLaw firm have over 50 combined years of experience representing healthcare providers in the collection of No-Fault receivables. The attorneys at TonaLaw have helped clients recover moneys paid for Medicare, Medicaid, Worker’s Compensation, health insurance liens, and lost wages claims for Personal Injury clients whose No-Fault benefits were improperly denied. Further, the attorneys at TonaLaw recover thousands every year in lost wages for their clients. Mr. Tona wrote the “No Stress No-Fault” healthcare provider’s guide to New York State No-Fault insurance which has become an invaluable resource used by hundreds of practitioners across  New York. 

If you’d like to learn more,  send your mailing address to [email protected] to be placed on the waitlist to receive the updated edition of the guide after it is published. To order a copy of the WCB Fee Schedule for your applicable practice areas please click here.

The full text of the changes has been transcribed in its entirety and provided below.

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You can also reach out in the chat below, by email at [email protected], or give us a call at 1-833-TONALAW 

Workers’ Compensation Board

PROPOSED RULE MAKING

NO HEARING(S) SCHEDULED

 

Medical Fee Schedules

I.D. No. WCB-27-19-00005-P

PURSUANT TO THE PROVISIONS OF THE State Administrative Procedure Act, NOTICE is hereby given of the following proposed rule:

Proposed Action: Addition of Part 329-4; amendment of Part 333, sec­tions 301.3, 329-1.3 and 348.2 of Title 12 NYCRR.

Statutory Authority: Workers’ Compensation Law, sections 13, 117 and 141

Subject: Medical Fee Schedules.

Purpose: Add new providers to the fee schedule.

Text of Proposed Rule: Section 329-1.3 of Title 12 NYCRR is hereby amended to read as follows:

  1. The medical fee schedule for medical services shall be the Official New York Workers’ Compensation Medical Fee Schedule, updated July 3, 2019, prepared by the board and published by Optumlnsight, which is herein incorporated by reference.
  2. The Official New York Workers’ Compensation Medical Fee Schedule incorporated by reference herein may be examined at the office of the Department of State, One Commerce Plaza, 99 Washington Avenue, Albany, NY 12231, the Legislative Library, the libraries of the New York State Supreme Court, and the district offices of the board. Copies may be purchased from Optumlnsight, by writing to Official New York Workers’ Compensation Fee Schedule, PO Box 88050, Chicago, 1L 60680-9920; by telephone at 1-800-464-3649, option 1; or online at www.optum360coding.com keyword New York or click here.

A new part 329-4 is hereby added to read as follows:

Part 329-4 Acupuncture and Physical Therapy and Occupational Therapy Fee Schedule

    cl

 

  • 329-4.1 Application
  1. The fee schedule applicable to acupuncture services shall be the acupuncture fee schedule in effect on the date on which the acupuncture services were rendered, regardless of the date of accident.
  2. The fee schedule applicable to physical therapy and occupational therapy services shall be the physical therapy and occupational therapy fee schedule in effect on the date on which the physical therapy or occupational therapy services were rendered, regardless of the date of accident.
  • 329-4.2 Acupuncture and physical therapy and occupational therapy fee schedule; incorporation by reference
  1. The acupuncture fee schedule for acupuncture services shall be the Official New York Workers· Compensation Acupuncture and Physical Therapy and Occupational Therapy Fee Schedule, created July 3, 2019 prepared by the Board and published by Optumlnsight, which is herein incorporated by reference.
  2. The physical therapy and occupational therapy fee schedule for physical therapy and occupational therapy services shall be the Official New York Workers’ Compensation Acupuncture and Physical Therapy and Occupational Therapy Fee Schedule, created July 3, 2019, prepared by the Board and published by Optumlnsight, which is herein incorporated by reference.
  3. The Official New York Workers’ Compensation Acupuncture and Physical Therapy Fee Schedule incorporated by reference herein may be examined OJ the office of the Department of State, One Commerce Plaza, 99 Washington Avenue, Albany, NY 12231, the Legislative Library, the libraries of the New York State Supreme Court, and the district offices of the Board. Copies may be purchased from Optumlnsight, by writing to Official New York Workers’ Compensation Fee Schedule, PO Box 88050, Chicago, IL 60680-9920; by telephone at 1-800- 464-3649, option 1; or online at www.optum360coding.com keyword New York or https://www.optum360coding.com/Product/40508/.

Part 333 of Title 12 NYCRR is hereby amended to read as follows:

  • 333.1 Application

The fee schedule applicable to psychological services shall be the behavioral health fee schedule in effect on the date on which the psychological services were rendered, regardless of the date of accident.

  • 333.2 Behavioral Health fee schedule; incorporation by reference
  1. The behavioral health fee schedule for psychology services shall be the official New York Workers· Compensation Behavioral Health Fee Schedule, updated July 3, 2019, prepared by the Board and published by Optumlnsight, which is herein incorporated by reference.
  2. The Official New York Workers’ Compensation Behavioral Health Fee Schedule incorporated by reference herein may be examined at the office of the Department of State, One Commerce Plaza, 99 Washington Avenue, Albany, NY 12231, the Legislative Library, the libraries of the New York State Supreme Court, and the district offices of the board. Copies may be purchased from Optumlnsight. by writing to Official New York Workers’ Compensation Fee Schedule, PO Box 88050, Chicago, IL 60680-9920; by telephone at 1-800-464-3641, option 1; or online at www.optum360coding.com keyword New York or https://www.optum360coding.com/Product/40508/.

Section 348.2 of Title 12 NYCRR is hereby amended to read as follows:

  1. The chiropractic fee schedule for chiropractic services shall be the Official New York Workers’ Compensation Chiropractic Fee Schedule, updated July 3, 2019, prepared by the Board and published by Optumlnsight, which is herein incorporated by reference.
  2. The Official New York Workers· Compensation Chiropractic Fee Schedule incorporated by reference herein may be examined at the office of the Department of State. One Commerce Plaza, 99 Washington Avenue, Albany, NY 12231, the Legislative Library, the libraries of the New York State Supreme Court, and the district offices of the board. Copies may be purchased from Optumlnsight, by writing to Official New York Workers’ Compensation Fee Schedule, PO Box 88050, Chicago, IL 60680-9920; by telephone at l-800-464-3649, option l; or online at www.optum360coding.com keyword New York or https://www.optum360coding.com/Product/40508/.

Section 301.3 of Title 12 NYCRR is hereby amended to read as follows:

  • 301.3 Section 301.3. Fees for attendance of chiropractors, nurse practitioner, licensed clinical social workers, and psychologists at hearings

Whenever the attendance of the injured employee’s treating or consultant chiropractor, nurse practitioner, licensed clinical social worker, or psychologist at a hearing is required, such chiropractor, nurse practitioner, licensed clinical social worker, or psychologist shall be entitled to an attendance fee of $350. In instances involving special circumstances, the board may fix a fee in an amount greater than the said sum, such increased fee to be commensurate with the circumstances in the particular case. Where the attendance is pursuant to a subpoena issued by the board, the Workers’ Compensation Law judge or any officer of the board so designated by the chair, the attendance fee may be limited to no more than $70.

Text of proposed rule and any required statements and analyses may be obtained from:

Heather MacMaster, Workers’ Compensation Board, 328 State Street, Office of General Counsel, Schenectady, NY 12305, (518) 486-9564, email: [email protected]

Data, views or arguments may be submitted to: Same as above.

Public comment will be received until: 60 days after publication of this notice .

This rule was not under consideration at the time this agency submitted its Regulatory Agenda for publication in the Register.

Regulatory Impact Statement

 

  1. Statutory Authority

The statutory authority for this rule comes from §§ 13, 117(1) and 141 of the Workers’ Compensation Law, which allows the Chair to adopt reasonable rules to supplement the provisions of the chapter and the labor law.

  1. Legislative Objectives

In April 2019, the amendments to section 13-b of the workers’ compensation law were enacted. The new law expanded the categories of providers who may become authorized to treat injured workers to include nurse practitioners, physician assistants, licensed clinical social workers, physical and occupational therapists and acupuncturists.

The proposed amendments add nurse practitioners, physician assistants and licensed clinical social workers to the existing fee schedules and adds a new fee schedule for acupuncturists and physical and occupational therapists. The proposal also provides for testimony fees for nurse practitioners and licensed clinical social workers.

  1. Needs and Benefits

The bill expanding the list of providers who can become authorized to treat injured workers under the Workers’ Compensation Law will provide more access to different types of providers, and more types of medical care for injured workers. Modifications to the chiropractic fee schedule will align them with fee for similar types of new providers.

The chair is required to set fee schedules for medical providers treating injured workers. Fee schedules also create clarity and reduce billing disputes.

  1. Costs

The proposed amendments should not impose significant costs. Modifications to the chiropractic fee schedule will align them with fee for similar types of new providers. New providers may wish to purchase the medical fee schedules and interested parties may wish to purchase the Acupuncture and Physical Therapy and Occupational Therapy Fee Schedule. By amending the current fee schedule and combining acupuncture and physical and occupational therapy into a single fee schedule, the Board seeks to minimize any costs.

  1. Local Government Mandates

There are no specific mandates on local governments as a result of this proposal.

  1. Paperwork

The proposal does not require any additional paperwork.

  1. Duplication

There is no duplication of state or federal regulations or standards.

  1. Alternatives

The Board did not consider any other alternative as the fee schedules are required by statute and this model follows the existing fee schedule framework. Modifications to the chiropractic fee schedule will align them with fee for similar types of new providers. By amending the current fee schedule and combining acupuncture and physical and occupational therapy into a single fee schedule, the Board seeks to minimize any costs.

  1. Federal Standards

There are no applicable federal standards or regulations related to the proposed amendments.

  1. Compliance Schedule

The statute becomes takes effect January 1, 2022.

Regulatory Flexibility Analysis

 

  1. Effect of rule

The statute expands the list of providers that may become authorized to treat injured workers under the NYS Workers’ Compensation Law. This may mean that new provider types added in the statute that operate as small businesses will now be able to apply for authorization.

  1. Compliance requirements

The proposal updates existing fee schedules to include new providers and adds fee schedules for acupuncturists and physical and occupational therapists.

  1. Professional services

It is believed that no professional services will be needed by small businesses or local governments to comply with the proposed regulation.

  1. Compliance costs

Compliance with the proposed regulations should not impose compliance costs on small businesses or local governments unless such small business are new providers and wish to purchase the fee schedules. In such a case, the fee schedules would facilitate an increase in income due to participation in the workers’ compensation system.

  1. Economic and technological feasibility

Compliance with the proposed regulations is technologically and economically feasible for small business and local government. No technology is required.

  1. Minimizing adverse impact

The proposed fee schedules are drafted in accordance with the Board’s current fee schedule. The new providers are being added to the existing fee schedule and acupuncture and physical and occupational therapy are being paired in a single fee schedule to minimize cost.

  1. Small business and local government participation

The Board will duly consider all public comments received from small businesses or local governments during the public comment period.

What Our Clients Are Saying

TonaLawExcellentTonaLaw5.0 Based on 396 reviews fromSee all reviews review us onRose FrancisqueRose Francisque ★★★★★ Kj MuchKj Much ★★★★★ The whole team has been extremely passionate, caring and understanding thru this whole process. This was a first for me. The firm came highly recommended thank you Ralph.Special thanks to Jayda a Ana. Thanks again.RONZA DIGIORGIORONZA DIGIORGIO ★★★★★ I was referred to Tona law by a friend following a horrific accident. Mr. Tona himself called me immediately from his family vacation and set me up with a team of professional , caring people that guided me through my recovery every step of the way. I would give 10 stars if i could !Muhammad KhanMuhammad Khan ★★★★★ Jayda and laureen are so nice and professional and they really helped me from start to finish and they always respond me back. Please get help from tonalaw if you need any in regards to accidents. ThanksRoxana PachecoRoxana Pacheco ★★★★★ My father, seek them out for a case in December and Ana has been fantastic. Ana has reassured all his concerns and has been nothing but amazing with any follow up questions that we have had. Besides being very compassionate, and friendly she’s also bilingual! Definitely would recommend anyone to TonaLaw!Response from the ownerThank you so much for your review! We're thrilled to hear about your positive experience with Ana and how she has been able to address all of your concerns with care and professionalism. We sincerely appreciate your recommendation and are here for any further assistance you might need. Best wishes from the TonaLaw team! Anthal ArizagaAnthal Arizaga ★★★★★ Penelope is so helpful and very easy to talk too, I’d recommended this law firm to anyone who is involved in an accident! You will be taken care of!Response from the ownerThank you so much for your wonderful review and recommendation! David KesslerDavid Kessler ★★★★★ Excellent law firm. Top notch attorneys and the friendliest receptionist Robin who was my first contact with the firm and her reception of me made me feel that I had made the right decision in finding a firm with people who really cared about meVanessa LopezVanessa Lopez ★★★★★ I have known Lauren for years and can confidently say, she goes above and beyond for her clients. She is always willing to help and go the extra mile and it is so very appreciated!Response from the ownerVanessa, thank you so much for this wonderful review! Julee HutchisonJulee Hutchison ★★★★★ I was given the opportunity to create and produce a newsletter for TonaLaw. Juliet Accomando directed the project and I found the whole experience to be very professional and well organized. Juliet was receptive to design ideas, responsive to emails and appreciative of our working relationship. It was a pleasure to work with TonaLaw. I look forward to future projects.Response from the ownerThank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you enjoyed the experience of creating the newsletter for TonaLaw. We truly appreciate your kind words about Juliet as well. We are equally excited about our upcoming projects! Marina DelfelMarina Delfel ★★★★★ Tona Law has been wonderful and so, so easy to work with! The entirety of my time working with them, their team has been extremely professional, kind and dedicated! I am so happy to have gotten to work with such an amazing team!Response from the ownerWe're incredibly grateful for your kind words about your experience working with Tona Law. Thank you so much Marina! Lydia KaboolianLydia Kaboolian ★★★★★ Response from the ownerThank you for your review! Karen RadoslovichKaren Radoslovich ★★★★★ My interactions with Janira have been wonderful! She's always upbeat, knowledgeable, 100% approachable....and thinking out of the box. I look forward to working with her on many future projects.Response from the ownerThank you so much for taking the time to share your positive experience with Janira! We're thrilled to hear that your interactions with her have been wonderful. Your kind words mean a lot to us and motivate us to keep exceeding expectations. Robert J McCarrollRobert J McCarroll ★★★★★ Everything I've had to do with the firm is positive. Everyone at Tona Law has always been a pleasure to work with and very prompt and professional. I look forward to serving them again!Response from the ownerThank you for leaving such a wonderful review about our team. We appreciate your kind words! Daniel FeimanDaniel Feiman ★★★★★ Everyone at Tona Law is great to work with. I enjoy all of our interactions.Response from the ownerThank you so much for your kind words! We truly appreciate you taking the time to leave us a review, and it means a lot to hear that you enjoy our interactions. Ed AlexanderEd Alexander ★★★★★ Tom is a great lawyer, but more importantly, Tom is a relatable person. My friend and colleague for over a decade, I’ve watched his dynamic entrepreneurial take-charge style develop a hard charging firm with a supportive culture and a team that does excellent work, achieves great results, and truly cares about clients. Tom’s energy is contagious – I always get a boost when I spend time with him. I highly recommend Tona Law.Response from the ownerEd, thank you so much for this amazing review. Your recognition of our hard work means the world to us especially because we pride ourselves on our client care and results. We appreciate your recommendation! MJPT-1MJPT-1 ★★★★★ Working with TonaLaw has been a wonderful experience. The kind staff which I am very pleased with is always professional and attentive. I highly recommend!Response from the ownerYour kind words about our team truly warm our hearts! We strive to provide a professional and attentive experience for every client, and it's so rewarding to know we're succeeding. Thank you for choosing TonaLaw and for the wonderful recommendation! Mitchell YorkMitchell York ★★★★★ Tom Tona and all the professionals at Tona Law have a deep commitment for fighting for what’s right. The firm is relentlessly focused on their clients’ cases, as a matter of empathy and professional pride. The company is process driven and disciplined in everything they do.Response from the ownerThank you for your wonderful 5-star review! Your acknowledgment of our dedication and disciplined approach truly means a lot to us. We remain committed to delivering the best for our clients and are grateful for your trust and support. Vanessa VajkoVanessa Vajko ★★★★★ TonaLaw has an amazing scholarship program opportunity for fellow veterans and incredibly kind people to talk with! The application process was also fairly prompt and seamless. I am so grateful for this scholarship and highly recommend that other veterans get on board with applying. Thank you again!!! :)Response from the ownerThank you for applying to our scholarship and for sharing your experience! It is a pleasure to be able to assist you in your education journey. Thank you for leaving such a thoughtful review and thank you for your service! Jennifer CaceresJennifer Caceres ★★★★★ I highly recommend using tonalaw. Lauren and Jada are amazing. Any questions or concerns I had they answered. I am happy I choose tonalaw .Response from the ownerThank you so much for your review Jennifer! We are so glad to hear that you were pleased with our responsiveness and thoroughness in addressing your questions and concerns. Your feedback is invaluable to us, and we are committed to providing our clients with the best possible legal representation. Thank you again for your kind words. We are honored to have you as a client. Carlos UmanaCarlos Umana ★★★★★ Excelente atención buena comunicación contestan mis preguntas con sinceridadResponse from the ownerThank you so much for your review Carlos! Your feedback is invaluable to us, and we will continue to strive to provide you and all of our customers with the outstanding service you deserve. Yanira Del ValleYanira Del Valle ★★★★★ Mr. Tona is such a wonderful human and attorney. So helpful, without a second thought, he shares his knowledge and experience. He helps makes this Plaintiff community a better one. Thank you!!!Response from the ownerThank you Yanira! It was so great meeting you. Marvin SortoMarvin Sorto ★★★★★ TonaLaw is a very reputable firm. Ana is such a great asset to the firm. She is also bilingual with many years of experienceResponse from the ownerThank you for your kind words Marvin! gary gundersengary gundersen ★★★★★ I’ve been to tona law several times already and I’ve had the pleasure to deal with Ana both time and she was amazing. Made sure all paperwork was in order and is super thorough with everything. Highly recommendedResponse from the ownerThank you so much for taking the time to share your positive experience with us at Tona Law. We are so glad to hear that you were pleased with the services provided by Ana. We are committed to providing our clients with the highest quality legal representation, and we are always striving to exceed expectations. Jennifer PorterJennifer Porter ★★★★★ Tom Tona puts so much emphasis and effort into developing a fantastic law firm, delivering excellent results for their clients and also staying at the forefront of law firm management skills. I am super impressed by my conversation and interaction with Tom and am happy to recommend him!Response from the ownerJennifer, thank you so much for this wonderful review. We are delighted to hear that you were impressed with your conversation and interaction with Tom. We strive to provide a positive and supportive experience for all of our clients, and we are so glad to hear you had such a positive interaction with Mr. Tona. Thank you again for your kind words. Janet SowinskiJanet Sowinski ★★★★★ Lauren, one of the paralegals at Tona Law is very knowledgeable, compassionate and very professional. She genuinely cares for her clients and is always willing to go the extra mile to help. Having known her for several years, i can confidently recommend both Lauren and Tona Law to anyone seeking great assistance.Carmen SandovalCarmen Sandoval ★★★★★ Quiero darles las gracias por haberme representado en mi caso, felizmente estos abogados lograron ganar ni caso, y estoy muy satisfecha por su gran trabajo, hablan español y la señorita Ana es muy atenta y cordial y amable con sus clientes, muchisinas gracias x sus servicios ademas de ser rapidos, nos ayudan mucho especialmente a las personas qué sólo hablamos español, les recomiendo este servicio de abogados muy honestos. Muchas gracias👌😘Miguel MenaMiguel Mena ★★★★★ Ana is extremely knowledgeable and a great asset to your firm! Definitely will be coming back.Sandie RivasSandie Rivas ★★★★★ Ana is amazing! Working with her was extremely enjoyable. She is a great asset to Tonalaw and always eager to help!Darwin RomeroDarwin Romero ★★★★★ Ana was an absolute pleasure. She was incredibly knowledgeable and thoughtful throughout the entire process. Highly recommend!Emma SortoEmma Sorto ★★★★★ Ana is a wonderful personal. She is very talented and very hardworking. Best thing is that she is bilingual! Always willing to help anyone who is in need of a hand! You are in great hands at Tona Law!nicole garcianicole garcia ★★★★★ Couldn’t recommend Lauren more!!! I’ve known Lauren for years, she is a dedicated, hard worker and is so professional when it comes to her job. She really cares about her clients and doing the best for them.Dolceprincipessa xoDolceprincipessa xo ★★★★★ I highly recommend Will Ramos as a lawyer. He is a true professional. He explained my options with me and was very accessible & kept me updated! I also had the pleasure of working with Jayden. She was great as well. They assisted with my case and helped me tremendously! Highly recommend :)yessenia lopez ramosyessenia lopez ramos ★★★★★ I have know Attorney Will Ramos for many years. He is very detail oriented, a great advocate, and an empathetic individual.I have referred a few clients during their time of need over to Will and the friendly staff at Tona Law. He is willing to go above and beyond for others.CARLOS RODRIGUEZCARLOS RODRIGUEZ ★★★★★ I have known Will Ramos for 15 plus years and can attest to his character in placing the needs for others above his own. He is an asset to any organization and a team player with positive attitude.Jessica MalaveJessica Malave ★★★★★ I’ve known attorney Will Ramos for 16 years he always places the needs of others above his own. He is a caring man and super understanding and has a big heart.Bianca RamosBianca Ramos ★★★★★ Attorney Will Ramos is awesome the law firm is lucky to have someone like him part of their team. He genuinely cares for others and is always willing to lend a helping hand.Response from the ownerBianca, thank you for leaving a wonderful review for our firm. We are lucky to have Will Ramos as part of our team! Arianna RamosArianna Ramos ★★★★★ Attorney Will Ramos is nothing short of dedicated and hard working. Each case he works on demonstrates his passion for law and his care for his clients.Response from the ownerThank you for your review, Arianna! Will Ramos has been a wonderful asset to our team. JenneferJennefer ★★★★★ I've had the pleasure of knowing Lauren for quite a while now, and I must say, her dedication to her clients is truly remarkable. She takes immense pride in her work as a professional she seamlessly balances her role at Tona Law, where she's involved in legal matters. Having seen her commitment and skill firsthand, I can confidently recommend both Lauren and Tona Law to anyone seeking top-notch assistance.Celine Aubry-DumandCeline Aubry-Dumand ★★★★★ I had a great experience working with TonaLaw.The team was really friendly and helpful throughout the entire process.Response from the ownerCeline, thank you so much for taking the time to leave a review for our firm. We are so grateful we were able to help you and provide you with a great experience. Thank you! Adam OmallyAdam Omally ★★★★★ I have known Lauren one of the paralegals at Tona law for many years and she is dedicated to her profession and helping her clients. Wonderful person.Alexandra RandazzoAlexandra Randazzo ★★★★★ Lauren at TonaLaw was extremely helpful! She was so nice and professional. I highly recommend asking for her!Margaret CaschettaMargaret Caschetta ★★★★★ I have known Lauren for a long time and she’s always been dedicated to her job! Excellent at anything she’s ever done.NICOLE GUASTONICOLE GUASTO ★★★★★ Lauren’s great- reliable empathetic the whole package - years of knowing her I wouldn’t ask for anyone elseKeith MaederKeith Maeder ★★★★★ I have known Lauren, one of the paralegals, for many years. Her client first approach is second to none. She is knowledgeable and professional. She as an asset to both her clients and Tona Law.Emily PadillaEmily Padilla ★★★★★ Ana was super professional and very polite! Answered all the questions that was needed! Highly recommend, wish I can give 10 stars!Kailynn ApolinarisKailynn Apolinaris ★★★★★ Ana is amazing! As an old coworker I can say Ana is always ready to assist. She is a great asset to anyone lucky enough to work with her.Response from the ownerKailynn, thank you for leaving a wonderful review for our firm. Ana is truly a wonderful part of our team! peter alsenpeter alsen ★★★★★ In all of my dealings with the TonaLaw office, the lawyers and staff have been excellent.They have earned my confidence and trust.Response from the ownerWe are so pleased to hear that you’ve had such a great experience with our team. Your confidence and trust in our firm is greatly appreciated! Thank you so much for your review! Ashley VelazquezAshley Velazquez ★★★★★ Ana was knowledgeable, courteous & helpful throughout everything! She was willing to go the extra mile! It was a delight working with her. You’re in great hands when working with Ana!!Patty RivasPatty Rivas ★★★★★ The team is fantastic. I worked with Ana directly and appreciated how quickly she was able to respond back to me and provide efficient, excellent results. I would work with her again!Response from the ownerThank you so much for your kind words about Ana and the rest of our team! Patricia WernerPatricia Werner ★★★★★ Ana was phenomenal. What a great asset to Tona Law!js_loader